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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Milli-Q products

The group "New Technologies" offers for review the products of the plant Milli-Q: water purification systems, polishing cartridges, pre-cleaning cartridges, adapters, final cleaning filters, ventilation filters, UV lamps, service kits, brackets, cables, spare parts, tanks, sensors, water storage and distribution systems, accessories, kits, pumps, tubes, chemicals and solvents, connectors, foot pedals, valves, dispensers, regulators, devices, power supplies, water pretreatment equipment
  • Water purification systems Milli-Q
    Water purification systems
    ZFSQ11504, ZR0L51120, etc.
  • Cartridges Milli-Q
    Cartridges
    CP1ALLRES, SIMPAKKR1, etc.
  • Filters Milli-Q
    Filters
    MPPVICPK1, CPAFS8PRM, etc.
  • Water storage and distribution systems Milli-Q
    Water storage and distribution systems
    TANK50200, TANK5P200, etc.
  • Additional equipment, accessories and spare parts Milli-Q
    Additional equipment, accessories and spare parts
    XLCABLE04, ZFDISTPA1, etc.

NEW TECHNOLOGIES GROUP

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